Please inform us in case you have allergies that may affect your stay. We will do our utmost to accommodate your needs and make your sojourn at our hotel as pleasant as possible (extension 95).

In the event of an emergency, please do not hesitate to call emergency services:

• Police: 110
• Fire Brigade & Emergency Ambulance: 112

In the event that you hear the fire alarm, please inform reception as soon as possible (extension 95). The location of the fire alarm switches and the emergency exit routes are shown in each room. The fire extinguishers are located in the hallways at the indicated locations. If possible, please close the windows and the doors before you leave the room and proceed quickly to the area in front of the main hotel entrance. Do not take any luggage with you.

Our front-desk staff will be delighted to provide you with tips on going out, dining, city maps, public transport, etc.

Our front desk staff are trained in first aid and can assist you in an emergency. Should you need help, please call our reception (extension 95).

• Ambulance: 112 (Call 112 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk. The average arrival time for paramedics/fire brigade in Munich is seven minutes.)
• Nearest A&E: Klinikum rechts der Isar – Notaufnahme, Ismaninger Strasse 22, 81675 Munich (genuine life-threatening emergencies)
• GP on call: 116 117
• GP out-of-hours service: KVB-Bereitschaftspraxis Elisenhof, Prielmayerstrasse 3, 80335 Munich (a walk-in centre; if you need urgent medical attention, but it's not a life-threatening situation)
• Out-of-hours medicines: Use the www.aponet.de (external link) search to find nearby pharmacies and their opening hours – some are open until 8am on the following day or even later, even on bank holidays. To locate the next open pharmacy, enter the postcode 80469 in the ‘Notdienst’ search field.

The following pharmacies can be found in the vicinity of the hotel:

• Apotheke am Gärtnerplatz; Corneliusstrasse 16, 80469 Munich
• Rumford Apotheke; Reichenbachstrase 9, 80469 Munich
• Out-of-hours medicines: Use the www.aponet.de (external link) search to find nearby pharmacies and their opening hours – some are open until 8am on the following day or even later, even on public holidays. To locate the next open pharmacy, enter the postcode 80469 in the ‘Notdienst’ search field.

Reception is open 24 hours. Should you have any questions or wishes, please let us know.

Dear Guest,

We have taken precautionary measures to prevent the occurrence of a fire. Nevertheless, please observe the following rules:

• Upon your arrival, please locate the nearest fire extinguishers, observe the emergency exit routes and note the location of the fire alarm switches.

• In case of fire, you will be alerted. Most importantly, remain calm. Use the available exits and follow the instructions of the hotel staff, the fire brigade and the police. Close your door, but do not lock it.

• If you should discover a fire, please raise the alarm and alert staff. If possible, take action to extinguish the fire, but do not risk your personal safety.

• If all exits are blocked by smoke or fire, do not leave your room. Close the door and stuff wet towels under all doors to prevent smoke from entering your room. Call for help.

• Do not use the lift!

Important:

Many fires are caused by smoking in bed, so please be careful.